Tudor Advisory Group, Inc.

Lean-RCI

Sun, 28 Feb 2016 09:47:45 -0500

The most dangerous kind of waste is the waste we do not recognize.” – Shigeo Shingo -

The philosophy behind lean is simple, continuous improvement with the removal of waste and inefficiencies. Lean is an ever-evolving philosophy based on proven principles and methods that incorporate a compilation of world-class practices to improve an organization through an evidence-based methodology. Lean focuses on the customer and adding value to the organization by using its employees, trained in the methodology, to achieve continuous improvement by redesigning processes to create a more efficient work environment.

Although the concept of Lean and its various tools come from the manufacturing industry (popularized by Toyota), Lean has been used in healthcare for nearly 20 years. Today, hundreds of health systems and hospitals successfully use Lean to increase efficiency and reduce waste. A few examples include: The Cleveland Clinic, Denver Health Medical Center, Virginia Mason MedicalCenter, Northwell Health, University of Michigan Medical Center, and Brigham and Women’s Hospital.

Patient Experience

Wed, 06 Feb 2013 15:13:41 -0500

The Tudor Group inspires healthcare professionals to transformthe patient experience, elevating it to world-class standards. We are healthcare professionals in the business of enhancing the patient experience with solutions that drive outcome measures including publicly reported and financially incentivized HCAHPS scores. Serving hamburgers and shakes or delivering room service can not be compared to caring for a failing patient while the family sits by their side. With over two decades of healthcare experience, we employ cutting edge data-driven solutions that are supported by the latest research and are proven effective in the healthcare industry.

We do not simply employ tactics to raise scores; we provide strategic direction and assist in building an infrastructure to sustain the delivery of outstanding patient centered care. We provide the full perspective on improving the patient experience; including process improvement/redesign, education, simulation, and a full range of organization development offerings.

Contact

Mon, 10 Sep 2012 09:09:16 -0400

OD & OE Services

Sat, 08 Sep 2012 01:16:37 -0400

Operational Excellence

Lean Six Sigma Process Improvement Education & Deployment
Change Leadership Program
Rapid Decision Workshop
Business Dynamics Workshop and Program
Accountability Education and Program Deployment
Performance Management
Operational Metrics Development, Measurement and Analysis
Design Innovation Workshop and Services

Organization Development and Corporate Learning

Organizational Culture Assessment and Development
Organizational Design Services
Global Assessments and MBTI Workshop
Leadership Assessment and Development
Survey Design and Deployment
Change Management Program
Team Building and Team Dynamics
Strategy Development
Metric Development and Analysis
Employee and Customer Satisfaction Assessment and Programs
Customized Workshops
Focus Group Facilitation
Curriculum Design and Delivery
Corporate and Departmental Retreat Planning and Management
Simulation Based Education Design and Delivery
Clinical Simulation Center Design and Development