"We can't solve problems by using the same kind of thinking we used when we created them."
Albert Einstein
Organizational Excellence - Lean, Six Sigma, Rapid Cycle Improvement
Our organizational excellence division provides expertise in all areas of improvement sciences using Lean, Six Sigma, and other process improvement methodologies. From metric creation and validation, Kaizen events, and process mapping, to full Six Sigma deployments, our experts assist in creating business efficiencies and value across the organization.
We use the Chinese philosophy of “teaching a man to fish” and not just giving him a fish. Our deployments include education for your employees on our methodologies so they can become internal experts and continue to sustain the progress once we leave the engagment.
Patient Experience
The Tudor Group inspires healthcare professionals to transform the patient experience, elevating it to world-class standards. We are healthcare professionals in the business of enhancing the patient experience with solutions that drive outcome measures including publicly reported and financially incentivized HCAHPS scores. Serving hamburgers and shakes or delivering room service can not be compared to caring for a failing patient while the family sits by their side. With over two decades of healthcare experience, we employ cutting edge data-driven solutions that are supported by the latest research and are proven effective in the healthcare industry. We do not simply employ tactics to raise scores; we provide strategic direction and assist in building an infrastructure to sustain the delivery of outstanding patient centered care. We provide the full perspective on improving the patient experience; including process improvement/redesign, education, simulation, and a full range of organization development offerings. (click here to see our services)
Organization Development
Our organization development (OD) and learning division provides a systematic strategy to assist companies in managing their changing business and cultural environment. We provide the full gamut of OD services from assessment and evaluation to change management and transformational leadership development programs. Our team combines a customized approach to every engagement with proven OD techniques and cutting edge interventions.
Our consulting team brings a diverse background of talent and experience to each engagement. The Tudor Group supplements this experience through affiliations with outstanding talent in the business, consulting, learning and organizational change arena.
"Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius -- and a lot of courage -- to move in the opposite direction”
Albert Einstein